Turn a plain text into a branded, tappable experience
RCS Business Messaging delivers verified, app-like cards — images, carousels, buttons — straight into your customer’s default Android messages app.
Everything SMS can’t do
Verified sender badge
Your logo, business name and a verified checkmark appear on every message — customers know it’s genuinely from you.
Rich cards & carousels
Show product images, pricing and multiple items in a swipeable carousel, right inside the conversation.
Quick-reply buttons
Let customers tap “Track order”, “Reorder” or “Talk to us” instead of typing — higher response rates, less typing friction.
Read receipts & typing indicators
See exactly when a message was delivered and read, and when the customer is typing a reply.
Automatic SMS fallback
If a number isn’t RCS-enabled, the message quietly falls back to plain SMS — reach never drops.
Engagement analytics
Track opens, taps on individual buttons, and carousel swipes — not just delivery.
Why brands upgrade to RCS
| Capability | Plain SMS | RCS |
|---|---|---|
| Sender identity | Generic sender ID | Logo, name & verified badge |
| Media | Text + link only | Images, carousels, buttons |
| Delivery insight | Delivered | Delivered + read + tapped |
| Fallback | — | Auto-falls back to SMS |
RCS — frequently asked
Does RCS work on every phone?
RCS works on Android devices with RCS-enabled messaging (the large majority of Android phones in India today). If a device isn’t RCS-ready, the message automatically falls back to SMS so delivery isn’t lost.
How long does brand verification take?
We handle the verification submission for you — your logo, brand colours and sender details go through a review process before your first campaign goes live.
Can I reuse my existing SMS templates?
You can, but RCS is built for richer content — we’d recommend redesigning key templates as cards with images and buttons to get the full benefit.
See what your first RCS campaign could look like
Share a sample offer or order update — we’ll mock up the rich card for you.